Rhiannon Harms is the Executive Director of Strategic Analytics at UnityPoint Health, a $4B, multi-state, integrated delivery system located in Iowa, Illinois, and Wisconsin. Her passion for using data to improve care quality, efficiency, and experience has led UnityPoint’s analytics maturity. Her work focuses on partnering with clinical and business leadership to solve today’s healthcare challenges. As a nationally recognized outcomes improvement leader, Harms and her team have received multiple awards including the Creative Tech Solution of the Year from the Technology Association of Iowa, the Innovator Award from Healthcare Informatics, and as a finalist for the ANNY Award from the International Institute for Analytics.
Navigating healthcare can be chaotic and challenging for patients with complex needs, necessitating effective care management to provide quality care and manage the costs associated with patients searching and receiving the care they need. Learn how UnityPoint Health continuously sharpens its focus on care management using AI and analytics. The organization leverages a unified, reusable data source that empowers care managers to easily identify and engage with the right patients at the right time. The results are improved patient experience, reduced inpatient admissions and emergency department visits, and a $32M reduction in healthcare spending, the result of decreased utilization.
Participants will learn:
- How to best use predictive models to identify high-risk patients.
- How to determine the probability of admission.
- What tools can be used to provide cross-continuum patient and family support, decreasing unnecessary utilization.