Steven Merahn, MD is experienced physician-executive focused on the design of care delivery systems and clinical operations, with special focus on the population health operating model and revitalizing the experience of care for both patients and healthcare professionals. A recognized expert in value-based care delivery, he was most recently the Chief Medical Officer at US Medical Management, supporting a 14-state 42-office primary care network delivering home-based primary care to complex/fragile and disabled patients based on a continuum of care model. USMM also runs 23,000 patient Medicare Shared Savings ACO and is a leading participant in the CMS Independence at Home Demonstration where USMM delivered extraordinary Triple Aim results.
Dr. Merahn has had a diverse career in healthcare services delivery, communications, clinical IT and information services and public health, serving in executive leadership positions in many different aspects of the healthcare ecosystem. He has also led several successful entrepreneurial ventures in clinical decision support, clinical analytics and consulting.
A vocal advocate for the value of the human factors – relationship continuity and ‘professional intimacy’ – in health status improvement, he has developed new models for collaborative care planning and health status improvement based on the the principles of “healthcare interaction design”. Dr. Merahn’s track record includes leadership in strategic program development, quality and health status improvement, and optimizing clinical operations, with special experience revitalizing the experience and value of care for patients and professionals. His current interests include the information architecture of care planning, resource-managed care delivery and collaboration as a clinical discipline.
While the goals are clear, the mechanics of implementation and operation of “population health” are currently a work-in-progress across the healthcare ecosystem. This talk outlines a universal framework for a Triple Aim-based operating model of population health management, derived from extensive experience (successes and failure from multiple different population health projects by Dr. Merahn) bringing principles of process design, program, and operations management, engineering and human factors into the planning and implementation of population health and systems-based practice with large health systems, managed care organizations and ambulatory care networks. The design of systems-based practice should account for and allow multiple payment models. Dr. Merahn will define the functional requirement of population health infrastructure and operations, operating capabilities associated with bringing the requirements to life, and interaction design that orchestrates the operating capabilities and their interface with other environmental factors and forces.