Rob is the retired Executive Vice President and Chief Financial Officer of UPMC, a $20B+ nonprofit health system and leading health care provider and insurer. During his time at UPMC, Rob implemented best practices in controllership, with UPMC achieving voluntary SOX 404 certification in 2006. He also led UPMC’s activity-based costing/service-line implementation and Consumerism initiatives. In addition to Finance, Rob led the Supply Chain Management and Revenue Cycle functions, driving integration, technology infusion, and process improvement/efficiency throughout the organization. Rob’s teams created a number of healthcare technology solutions, three of which were commercialized and spun-off.
Before his 16- year tenure at UPMC, DeMichiei held various executive roles with the General Electric Company (GE) and Price Waterhouse in Pittsburgh. Rob currently serves on the Board of Directors of Waystar, where he is the Audit Committee Chair. He also serves as the Board Chair of the United Way of Southwestern Pennsylvania, Investment Committee Chair of AAA East Central, and Finance Committee Chair of the Seton Hill University Board of Trustees. Rob also serves as a Strategic Advisor for Health Catalyst (NASDAQ; HCAT). Rob has a BA in Business Economics from the University of Pittsburgh.
14. Cost Transformation and Labor Productivity: Stop Running Reports and Start Running Your Business
To effectively manage cost, healthcare leaders need the right data, provided to the right people, at the right time. UPMC first integrated patient- and physician-level analytics to gain better insight into operating costs and clinical variation across its provider footprint. More recently, they assessed their existing labor budget and productivity system, a decades-old, homegrown tool with outdated functionality and limited reporting on FTEs. Recognizing the opportunity for an improved solution, UPMC launched integrated department- and leader-level labor budget and productivity analytics, putting invaluable staffing and productivity information into the hands of operational leaders across its many hospitals.
Goals of this session:
- Understand the current challenges facing providers, including horizontal competition from large insurers and digital disrupters, headwinds from price transparency, and growth in managed care programs, like Medicare Advantage.
- Introduce a new approach to cost transformation, utilizing existing EHR data to create patient- and physician-level costing, and measuring clinicians based on value and the “Triple Aim.”
- Identify the elements of an effective labor budgeting and productivity solution, including key functionality for finance and operational users.
- Describe how data at the right grain increases the accuracy of analytics—and results in actionable improvements.
- Articulate the keys to success for labor analytics, including in-depth analysis of historical operations and staffing, consistent training and documentation, and engagement of key operating teams across the organization.