Kristin McVay, MSN, MHA, RN

Executive Director of Care Management, UnityPoint Health

Kristin began her nursing career at UnityPoint 15 years ago as a frontline Orthopedics nurse. Advancing through leadership positions with Inpatient Nursing teams and moving to a continuum Orthopedic leadership position to lead the Service Line. During that time frame, Kristin also worked in an ‘as-needed’ role for The Joint Commission as a Disease-Specific Total Joint and Spine Surveyor. She spent the next two years working as an Operations leader in the Clinic setting with UnityPoint Clinic and then moved into the Population Health role as the Executive Director in 2019. Kristin has partnered with teams such as Analytics to move in step with the Care Teams toward reducing utilization for patients with the Care Teams. This partnered success is a team effort and a pride point of the Care Management program.

Speaker Sessions

31. AI-Enabled Population Health = Healthy Patients and a Positive ROI

Level: Intermediate
Track: Population Health and Value-Based Care

Navigating healthcare can be chaotic and challenging for patients with complex needs, necessitating effective care management to provide quality care and manage the costs associated with patients searching and receiving the care they need. Learn how UnityPoint Health continuously sharpens its focus on care management using AI and analytics. The organization leverages a unified, reusable data source that empowers care managers to easily identify and engage with the right patients at the right time. The results are improved patient experience, reduced inpatient admissions and emergency department visits, and a $32M reduction in healthcare spending, the result of decreased utilization.

Participants will learn:

  • How to best use predictive models to identify high-risk patients.
  • How to determine the probability of admission.
  • What tools can be used to provide cross-continuum patient and family support, decreasing unnecessary utilization.

Watch HAS 21 Virtual On-Demand.

Replay HAS 21 Virtual

Unsupported Browser

Unfortunately your web browser is out of date. For improved security, speed and the best experience please consider using the latest version of on the following browsers: Google Chrome, Firefox, Edge, Safari, or Opera.

This site uses cookies

We take pride in providing you with relevant, useful content. May we use cookies to track what you read? We take your privacy very seriously. Please see our privacy policy for details and any questions.