Hillary Hegener

Manager, Healthcare Delivery & Innovation, Kaiser Permanente

Speaker Sessions

Reducing Unwanted Variation Improves Outcomes and Decreases Costs

Reducing unnecessary clinical variation improves quality and cost, but it can be challenging to achieve improvements without detailed information about where variation exists, and which areas offer the most opportunity for improvement.   Find out how analytics provided this system’s leadership with actionable insight, informing the development of strategic improvement efforts which made the most out of limited resources. Informed by analytics, this system strategically selected focus areas and multidisciplinary teams to develop and implement best-practice, evidence based protocols, and streamlined processes, which improved the quality of care while significantly reducing cost.

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