Heather Schoonover is the vice president of customer success at Health Catalyst and is responsible for ensuring customer outcomes, including the development of strategies for driving and communicating customer outcomes.
Heather has more than 20 years’ experience in nursing and healthcare. Prior to joining Health Catalyst, Heather was the director of professional practice at PeaceHealth and was responsible for improving patient safety and outcomes, organizational outcomes, leader and staff competency, and the nurse practice environment.
Heather has held adjunct nursing faculty positions and pro tem appointments on the Washington State Nursing Care Quality Assurance Commission, the State regulatory board of nursing.
Heather obtained a Master of Nursing from Washington State University and is board certified by the American Nurses Credentialing Center as a clinical nurse specialist in public and community health. Heather is a Clinical Nurse Specialist Institute Fellow and has been honored to be the recipient of leadership awards from both Sigma Theta Tau, the International Honor Society for Nursing, and the Northwest Organization of Nurse Executives.
U.S. healthcare generates a massive amount of data. How do we effectively use all this data to improve outcomes and decrease costs? Identifying opportunities, implementing interventions, and accurately measuring and sustaining improvements is a daunting challenge. Explore, through the of use cases across a multitude of healthcare organizations, how the science of improvement and analytics can be used to tackle complex problems, saving millions of dollars and improving population health.