Stock joined Hospital Corporation of America (HCA) in 1981 as a CEO. Over the next nine years, he was CEO of three different HCA hospitals in the Midwest and West Coast.
He gained valuable experience leading the financial turnaround of those facilities during that time. Development of new services, recruitment of key physicians, improved productivity and market share gains were realized in both for-profit and not-for-profit settings.
Stock became Chief Executive Officer of Thibodaux Regional Medical Center in 1990. Thibodaux Regional has experienced significant growth under Stock’s “results-oriented” leadership, and he has brought the medical center to a significantly higher level of performance.
Under Stock’s visionary leadership Thibodaux Regional has become known as an Innovative leader in Healthcare:
- One of the first hospitals to implement Six Sigma and Lean in 2000 & 2001
- Healthgrades Top 5% in the nation for Patient Safety for four consecutive years
- Healthgrades Outstanding Patient Experience Award for eleven consecutive years
- Top 5% in the Country for Patient Experience
- Top performance nationwide for employee engagement
- Cancer Program accredited with Gold Level Commendation by the American College of Surgeons Commission on Cancer and four consecutive three-year recipient of the College’s Outstanding Achievement Award
- Recruited more than 100 physicians
- No debt & significant Days Cash on Hand
- Increasing market share gains
- Continued growth and expansion of service lines
- Leader in health and wellness, committed to improving the health of the region
His collaborative management style, strong physician relations skills, an easy, outgoing manner, sense of humor and ability to challenge his staff to perform at their very best enable him to continue achieving and earning the loyalty and respect of others who also are committed to excellence.
In today’s healthcare market, financial challenges rank as the number one issue hospitals face. To maintain a margin to support its mission, hospital CEOs are always looking for opportunities to boost revenue through improved reimbursement. Managing discharged not final billed (DNFB) cases, where bills remain incomplete due to coding or documentation gaps, is one important way hospitals can improve financial performance. By expanding the use of analytics to every aspect of its billing services, Thibodaux Regional Medical Center has achieved impressive, sustained results. Three years after Thibodaux Regional launched its initial DNFB redesign effort, it continues to sustain and add to its improvement, realizing $2.4M in additional annual reimbursement and a 61% relative reduction in DNFB dollars, significantly improving its cash flow.