Gladys Tom, MS

Senior Project IT Analyst, The Queen’s Health Systems

Speaker Sessions

Easing the Burden of CPC Quality Metrics Reporting

By 2018, 90 percent of CMS payments are expected to be tied to quality. The administrative burden associated with compiling quality metrics, like CPC+, is very daunting. The Queen’s Health System, a nonprofit network of hospitals and health-related entities serving the people of Hawaii, developed a CPC+ electronic clinical quality measure metrics (eCQM) dashboard—easing the burden of reporting and supporting the delivery of high-quality care. 


  • Confirmed baseline performance on eCQM metrics, aiding assessment of quality.
  • Visualization of care gaps, supporting prioritization of quality improvement initiatives.
  • Enabled assessment of EHR build to ensure completeness and accuracy of data prior to submission


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