Colleen Blanchette is Director for Population Health at Partners HealthCare. Partners HealthCare is the largest integrated health care delivery system in Massachusetts, founded by Brigham and Women’s Hospital and Massachusetts General Hospital. Partners includes community and specialty hospitals, a health insurance plan, a physician network, community health centers, home care and long-term care services, and other health care entities. The Partners Population Health team is dedicated to researching and redesigning clinical care in a way that focuses on the whole patient. The team designs population health management strategies, programs and tools to help improve patient outcomes and satisfaction, and reduce overall health care costs.
In her role as Director of Population Health, Colleen oversees the design, development and implementation of the Patient-Centered Medical Home (PCMH) model, quality improvement, telehealth, patient engagement and risk capture initiatives across the Partners system. She incorporates trends in payor contracts into strategies to refine population health initiatives that can be linked directly with performance improvements. Previously, Colleen has held positions at Partners in contracting, medical management, and account management. Prior to Partners Colleen worked for the Advisory Board Company in Washington, D.C. Colleen holds a Bachelor of Arts in Neuroscience and Behavior from Mount Holyoke College, a Certificate from UMass Boston for their Emerging Leaders Program, and completed the Advanced Lean training at Virginia Mason Institute.
24 – More Impact, Less Burden: How Partners HealthCare is Advancing PCMH Through Next-Generation Analytics (Innovation, Population Health; Course Level-Intermediate)
In 2018, Partners HealthCare completed the transition of its network of primary care practices to the patient-centered medical home (PCMH) model of care, now considered the gold standard primary care delivery model. While the Joint Commission (TJC) and the National Committee for Quality Assurance (NCQA) have provided standards for PCMH accreditation and measurement, the standards have become burdensome for primary care practice frontline leadership. Discover how Partners is leveraging data and analytics to design a new measurement model focused on the measures that matter most.