Charles Bissette serves at the Director of Optimization and Integration for WakeMed Physician Practices in Raleigh, N.C. In this role, Bissette is responsible for creating and implementing performance improvement initiatives and standard operating processes across 80+ practice locations. Bissette joined WakeMed in 2004 as an emergency communications operator and then served as practice manager for several different specialties during which time he became a leader for the system’s Wake Way 2 Excellence lean process improvement initiative.He holds a Batchelor of Science in Business Administration from Barton College and Masters of Healthcare Administration from Pfeiffer University. In his free time, he enjoys everything Disney.

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