Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.
He is a member of the National Academy of Medicine (formerly known as the Institute of Medicine), and participated in that organization’s seminal works on quality and patient safety.
He is a Clinical Professor at the Clinical Excellence Research Center (CERC), Department of Medicine, Stanford University School of Medicine.
He holds adjunct faculty appointments at several other universities:
- Visiting Lecturer, Harvard School of Public Health (Health Policy and Management)
- Adjunct Professor, University of Utah David Eccles School of Business
- Adjunct Professor, University of Utah School of Medicine (Family Medicine; Biomedical Informatics)
He is a Fellow of the American College of Physician Executives.
He is presently a Senior Advisor at Health Catalyst, Salt Lake City, UT; Senior Fellow at the Institute for Healthcare Improvement (IHI), Boston, MA; and a Senior Advisor at the Leavitt Group, Salt Lake City, UT.
He is was formerly Chief Quality Officer, and Executive Director, Institute for Healthcare Delivery Research at Intermountain Healthcare, based in Salt Lake City, Utah.
Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has personally trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and leading to over 50 “sister” training programs in more than 10 countries).
He currently anchors an upgraded version of the ATP, Mastering Clinical Quality / Leading Clinical Change (MCQ), based at Health Catalyst in Salt Lake City, UT.
- He has been honored with a series of awards for quality in health care delivery, including (among many):
- 2018 John M. Eisenberg Patient Safety & Quality Individual Award, Joint Commission & National Quality Forum, March 2019
- Distinguished Alumnus, University of Utah, 2015
- Deming Cup – Columbia University School of Business, 2011
- C. Jackson Grayson Medal, Distinguished Quality Pioneer – American Quality and Productivity Center, 2010
- Joint Commission Ernest A. Codman Award, 2006
- AHA HRET TRUST Award, 2005
- National Committee for Quality Assurance (NCQA) Quality Award, 2005
- American College of Medical Quality Founders’ Award, 1999
For 8 of first the 9 years it existed, he was named among Modern Physician’s “50 Most Influential Physician Executives in Healthcare.” He was named among the “100 Most Powerful People in Healthcare” (Modern Healthcare) for over 5 consecutive years, and among Modern Healthcare’s “25 Top Clinical Informaticists”.
Before coming to Utah in 1986, he was Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG) and Cancer & Leukemia, Group B (CALG); and staffed the American College of Surgeons’ Commission on Cancer.
He holds the following degrees; Bachelor of Science degrees in Computer Science (Electrical Engineering) and Medical Biology; an M.D. degree (with residency training in general surgery and oncology); and a Master of Statistics degree.
He serves on several non-profit boards of trustees dedicated to clinical improvement and patient safety.
ChenMed is a physician-led practice built around serving low-income, underserved Medicare Advantage seniors through a concierge-style, value-based care model. This model dramatically improves the quality of care and outcomes in a compassionate and coordinated way, producing 30-50 percent fewer hospitalizations compared to standard primary care. ChenMed operates a fully capitated model which fixes the perverse incentives of fee-for-service to align with patient well-being by taking prospective payment and full accountability for the quality, service, and total cost of care. The care model focuses on prevention, wellness, accountability, and reducing negative variability. Join us to hear about how ChenMed has a created a viable, sustainable, replicable, and scalable value-based care model.
Topic: Successful, Large-Scale Quality Improvement at Ascension
Good quality is good business. Ascension has demonstrated real change that happened on a dramatic scale across a system of systems. They have realized over $1 Billion of annual cost savings while working on improving quality. How did they achieve that? How does clinical change happen at the front line where it really matters? Dr. David Pryor will share his learnings over the years about how to achieve quality improvement that matters. He will discuss four critical points:
- Focus on the innovators and early adopters
- Capitalize on existing trends
- Set the right goals
- Work goals in the right way
Join Dr. Pryor and Brent James as they share learnings and best practices.