Reducing Unwanted Variation Improves Outcomes and Decreases Costs

Reducing avoidable cost and utilization are crucial to success in a value-based world. Using a data-driven approach to identify unwarranted clinical variation in cost and utilization enabled Kaiser to prioritize key opportunities. These strategic initiatives led to the creation of interdisciplinary improvement teams. Supported by robust analytics, teams developed and implemented best practice, adopted standard protocols, improving process and quality while reducing costs.


  • Reduction in LOS over three years for total knee replacement care.
  • Reduction in cost per member over three years for total knee replacement care.
  • Standardized total joint protocols across the organization.
  • Robust analytics enabled organizational alignment on strategic imperatives.

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