Consumers make increasingly more transactions digitally (from planning travel to purchasing groceries), yet healthcare organizations’ digital capabilities lag behind most other consumer-oriented industries. To digitize, providers and the right vendor partners must fully integrate data, technology, and reimagined workflows. Healthcare must address optimal user experience while providing virtual access to all relevant information in an interactive, self-service environment that’s always available, from any device.
Ryan Smith will share his first-hand experience with the gap between growing digitization in the consumer market and healthcare’s lagging adoption. He’ll offer an analytics adoption strategy to get health systems on the modern digital playing field, with a particular focus on engaging CIOs in digital transformation.