WakeMed, a 919-bed healthcare system based in Raleigh, NC, began a journey in 2020 to improve patient access. Learn how WakeMed’s patient-centered, data-informed approach delivered game-changing structure, technology, and process improvements. The final score? An increase in new patient visits, a decrease in cancellations without rescheduling, improved patient, staff, and provider satisfaction, and a $25.4 increase in revenue.
Join this session to discover: