14 – A Universal Operating Model for Population Health Management

While the goals are clear, the mechanics of implementation and operation of “population health” are currently a work-in-progress across the healthcare ecosystem. This talk outlines a universal framework for a Triple Aim-based operating model of population health management, derived from extensive experience (successes and failure from multiple different population health projects by Dr. Merahn) bringing principles of process design, program, and operations management, engineering and human factors into the planning and implementation of population health and systems-based practice with large health systems, managed care organizations and ambulatory care networks. The design of systems-based practice should account for and allow multiple payment models. Dr. Merahn will define the functional requirement of population health infrastructure and operations, operating capabilities associated with bringing the requirements to life, and interaction design that orchestrates the operating capabilities and their interface with other environmental factors and forces.

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