Sessions

7. Featured Breakout Session – Ambulatory Practice Management Analytics: Tackling Waste and Improving Patient Access

Track: Featured Speaker, Improved Patient Safety and Clinical Quality/Operations
Level: Intermediate

As the number of employed physicians climbs, even exceeding those in private practice (2018 AMA), ambulatory practice management is an area of increasing difficulty at nearly every health system. Manual and siloed reporting and lack of governance can cause incredible waste.

Learn how CHNw, a health system with more than 200 sites of care and a $300M investment in physician practices, tackled this problem by developing a comprehensive practice management application comprising modules for each reporting area: panel management, access, productivity, quality, patient satisfaction, and staffing/practice services. Improvements included reduction of 2 FTEs (for manual reporting) and improved panel management with early identification of patients falling off panels.

Participants will discover:

  • Why operational engagement is critical and why analytic insights are not intuitive to operational leaders.
  • What takes the most time in application development for systemic improvement.
  • Why mobile development is key to adoption and utilization of a management application.

Watch HAS 21 Virtual On-Demand.

Replay HAS 21 Virtual

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