Program Lead, Merit-based Incentive Payment System, Centers for Medicare and Medicaid Services
Molly MacHarris leads the Merit-Based Incentive Payment System (MIPS) program under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) in the Center for Clinical Standards & Quality at the Centers for Medicare & Medicaid Services (CMS).
With multiple measures from disparate sources and the administrative burden of reporting on the rise, clinicians have competing demands for their time that take them away from their patients. In order to improve clinicians’ prioritization of patients over paperwork, CMS created a Meaningful Measures framework in 2017 with the goal to remove obstacles so that clinicians can spend more time with their patients.
Attend this breakout session to learn about this new approach to patient-centered outcomes, how CMS reduced the data reporting burden and costs on clinicians and other health care providers, and their focus on quality measurement and improvement efforts to better align with what is most meaningful to patients.
Join Molly MacHarris, Program Lead of the Merit-based Incentive Payment System at CMS, as she discusses CMS’s Meaningful Measures framework in depth, including tactics that led to the elimination of duplicate reporting measures and identifying measures that matter.
Using a Data-Led Action Framework to Combat Healthcare Burnout: Lessons from Minnesota’s Statewide Model
Chief Medical Officer, Minnesota Hospital Association
Rahul Koranne serves as the first chief medical officer of the Minnesota Hospital Association. As an internist and geriatrician, Rahul has worked in the smallest Critical Access health system and one of the largest integrated delivery networks in Minnesota where he currently serves as a weekend hospitalist. Rahul has been very active at the Minnesota state level with various health reform activities since 2008 in advancing the quadruple aim.
Chief Medical Officer, Allina Health, Senior Vice President, Allina Health Group (AHG)
Dr. Timothy Sielaff is the chief medical officer for Allina Health and the SVP for the Allina Health Group (AHG). He advances the quality agenda and clinically leads the 11 clinical service lines that make up the AHG. Tim has been a hepatopancreatobiliary (HPB) surgeon for 15 years.
Healthcare systems across Minnesota wanted to transition from measuring the prevalence of burnout to actively decreasing the phenomenon. In 2016, the first collaborative statewide data-led action framework was launched to combat this issue. Review the data on drivers and outcomes from a 2018 survey of more than 22K clinicians, employed and independent, across 94 hospitals. Discover how analytics are being used to develop strategies and drive actions to bend the burnout curve across Minnesota.
Chief Executive Officer, Lumere
Vice President, Clinical Integration, Vice President, Clinical Value Analysis
The healthcare industry has experienced a frenzy of M&A activity in recent years which continues to remain steady. While mergers come with the promise of eliminating inefficiencies and benefiting from scale, the path is often complex. In fact, research has shown that hospitals often fail to realize cost synergies. Bon Secours and Mercy Health were committed to producing a different result.
Attend this Breakout Session to learn how these organizations jointly leveraged clinical evidence and analytics to accelerate the benefits of their merger. To do so, they built an organizational framework to quickly scale and align their value analysis and vendor management capabilities. The result has been astounding, identifying savings of more than $48.9M in supply-related costs and achieving standardization in several clinical practices in less than two years.
Learn from these two presenters with a diverse range of clinical and operational experience. Amy Whitaker, RN, is the Vice President of Supply Chain Clinical Integration Accountability for all clinical integration activities within the organization while Hani Elias, JD, MPH, CEO of Lumere, provides strategic vision and advises health system executives on how to achieve the best clinical outcomes at an optimal cost.
Executive Director, Enterprise Data Intelligence, Cedars-Sinai Medical Center
Michael Thompson has over 30 years of using analytics to unleash hidden stories within data. The quest has led him to use a variety of data warehousing, visualization, statistical, data mining methodologies, and analytic modeling creations. His team’s work has been shared in the Wall Street journal, industry symposiums, and publications over the years. With a personal goal to help others on their journey to find opportunities hidden in their data, Mike has shared his adventures as a speaker at industry events (national and international) on computational health topics and as a lecturer on data and analytic topics at Georgia Tech University, Mercer University, Emory University, and UCLA. After two and half decades of torturing data with various levels of sophistication, Mike updated his skills by earning a Master of Predictive Analytics/Data Science degree from Northwestern University. Within the private sector, Mike has led analytic teams across large financial and healthcare organizations. Currently, Mike leads a multi-disciplined team (physicians, nurses, statisticians, data scientists, data analysts, data engineers, and data warehouse developers) to fulfill the insatiable financial, operational, clinical, quality, and population health analytic needs of the organization as the Executive Director of Enterprise Data Intelligence at Cedars-Sinai in Los Angeles, CA.
Improving hospital-wide patient flow requires an appreciation of the hospital as an interconnected, interdependent system of care. Learn how supervised machine learning was used to create predictive models for LOS, ED arrival, ED admissions, aggregate discharges, and total bed census to reduce patient wait times, reduce staff overtime, improve patient outcomes, and improve patient and clinician satisfaction.
Executive Vice President, Chief Analytics Officer, Community Health Network
Dr. Patrick McGill serves as the Executive Vice President, Chief Analytics Officer. In this capacity, he provides oversight for the newly formed Office of Analytics. Most recently, he served as the Senior Vice President for Clinical Strategy, leading the Product Lines in the reduction of clinical variation, strategies for growth and success in value based base. Prior, he served as the Vice President of Clinical Transformation. Additionally, Dr. McGill has special interests in clinical analytics, office workflow efficiency and waste reduction. Dr. McGill is a certified Green belt in Lean/Six Sigma.
Born and raised outside of Atlanta, GA, Dr. McGill attended the University of Georgia in Athens, GA graduating with a Bachelor of Science in Chemistry. He received his medical degree from the Medical College of Georgia in Augusta, GA and completed his residency at Ball Memorial Hospital in Muncie, IN. Prior to joining Community Physician Network in 2010, he practiced Family Medicine in Pendleton, IN and has experience in Emergency and Urgent Care medicine. He is board certified in Family Medicine and continues to see patients at South Indy Family Practice
Vice President, Performance Excellence, Community Health Network
Travis Lozier is a Vice President of Performance Excellence with Community Health Network. In his role, Travis facilitates and manages a large portfolio of performance excellence initiatives and projects. Travis also assists with curriculum development and training focusing on performance improvement methodologies, including Lean and Six Sigma. Travis is a certified Project Management Professional (PMP) and holds a Master of Business Administration (MBA) degree from Ball State University. Travis is also an American Society for Quality (ASQ) Certified Master Black Belt. Travis is also a National Baldrige Examiner. Prior to his work in performance improvement, Travis spent 5 years in information technology where he held positiosn as Project Manager and Information Technology Site Director. Travis’ varied background in business and project management provided a solid foundation for his role as Vice President of Performance Excellence.
By integrating data from multiple source systems and developing a new strategy focused on uniform adoption, education, and ongoing oversight this health system changed the way it approached its systemwide improvement efforts. Explore with the chief analytics officer, and vice president of performance excellence, the impressive early adoption of its systematic improvement approach and how they have been able to achieve tens of millions in savings.
Chief Executive Officer, Crossover Health
Crossover Health is leveraging multiple diverse data streams to create a large data lake that powers next-generation primary care. Moving from a reactive, visit-based, sick care model to a proactive and predictive care model built for the digital health era, Crossover Health partners with activist employers to produce industry-leading ROI, clinical outcomes, and a truly differentiated member experience.
Today, nearly a quarter of a million people are experiencing Crossover’s immersive care model with no barriers. The organization’s transformative tech-enabled care platform promises to continue to grow that number.
Dr. Scott Shreeve, Founder and CEO for Crossover Health will draw on his experience working with the nation’s largest and most progressive health activist employers, who use Crossover Health’s data-enabled approach to drive clinical and cost outcomes. Prior to founding Crossover Health, Dr. Shreeve co-founded Medsphere, the first open source electronic health record for the health enterprise. His popular Crossover Health blog discusses new technologies and care models which are transforming the healthcare industry.
Managing Partner, Safe and Reliable Healthcare
In 1985 I finished an Anesthesia residency to embark on a journey in clinical care. Subsequently, many in healthcare became acutely concerned that the complexity of care combined with human fallibility created unacceptable risk, and I happened to be in the forefront of that awakening. My focus on taking care of one patient at a time became an intense interest in improving the reliability of care for many. This work has taken me to health systems worldwide, in the UK, the USA, in Hong Kong, Saudi Arabia, Canada, Singapore and New Zealand. I have worked in The Institute for Healthcare Improvement and Partners Healthcare in Boston, and with many exceptional individuals. Michael Leonard and I have studied and identified the essential components of great organizational and clinical leaders and selected and simplified the exceptionally important elements of teamwork. We have also had great success in putting into place the practical tools necessary to engender dignity and respect in pursuit of continuous improvement. In institutions small and large, we have built a new generation of learning environments capable of coping with complexity and unending demands. We have achieved positive cultural and clinical change and documented them in 3 books and numerous academic journals. We plan to build on our experience and continuously apply what we have learned – in service to patients and the extraordinary people who care for them everyday.
Managing Partner, Safe and Reliable Healthcare
I have been given the privilege of being able to work broadly across American Healthcare and several countries internationally. In 1999, Kaiser formed a partnership with Dr. Robert Helmreich’s Human Factors Research Group at the University of Texas, and I had the benefit of learning from people with deep expertise in safety culture and teamwork in high-risk environments. I am particularly interested in the effective adoption of this learning into the world of healthcare in clear, effective and sustainable ways. My long time friend and colleague, Dr. Allan Frankel and I have worked extensively to develop practical, comprehensive models that enhance patient and family centered care, effective leadership, a culture of safety, collaborative teamwork, high reliability, and an environment of continuous learning and improvement. The TEM model (Team Based Engagement co-developed with the Mayo Clinic during our time at Pascal Metrics) and the SocioTechnical Model are used effectively to assess and intervene at a clinical unit, hospital or health system level. We have extremely dedicated, skilled individuals caring for patients. Providing a systematic framework and practical tools to enhance the delivery of safe, reliable care and continuous learning is tremendously valuable for patients, caregivers and healthcare organizations.
Healthcare organizations are increasingly focused on the delivery of high-quality healthcare in service of sustainable clinical value, while also reducing avoidable patient harm. To be successful in this endeavor, organizations need an effective framework and valid cultural tools to provide insights, drive visible and measurable change, and create sustainable value. In this session, practical tools and insights will be provided that can be effectively applied within any healthcare organization.
SVP and Executive Advisor, Health Catalyst
Mr. Smith has worked in the field of Healthcare Information Technology for 25 years and serves as SVP and executive advisor at Health Catalyst. He was previously SVP and CIO at Banner Health, one of the nation’s largest not-for-profit healthcare systems. Prior to Banner Health, he served as the COO of Information Systems at Intermountain Healthcare where he worked for 19 years. He has extensive leadership experience building and implementing customer-focused, differentiated technology solutions aimed at transforming the healthcare industry. Mr. Smith received his bachelor's degree in Computer Science and holds an MBA in IT Management.
Consumers make increasingly more transactions digitally (from planning travel to purchasing groceries), yet healthcare organizations’ digital capabilities lag behind most other consumer-oriented industries. To digitize, providers and the right vendor partners must fully integrate data, technology, and reimagined workflows. Healthcare must address optimal user experience while providing virtual access to all relevant information in an interactive, self-service environment that’s always available, from any device.
Ryan Smith, SVP and executive advisor at Health Catalyst, will share his first-hand experience with the gap between growing digitization in the consumer market and healthcare’s lagging adoption. He’ll offer an analytics adoption strategy to get health systems on the modern digital playing field, with a particular focus on engaging CIOs in digital transformation.
Senior Vice President, Physician Market Development, Health Catalyst
Will Caldwell attended Davidson College where he prepared for a career in medicine, studying biology and working in East Africa as a wildlife manager. Dr. Caldwell completed residency training in otolaryngology – head and neck surgery at the University of Maryland Medical System and the Shock Trauma Center of Maryland. He went on to achieve triple board certification in otolaryngology, allergy and immunology, and sleep medicine. In 2013, he became a board member and medical director of Give Hope Global, a not-for-profit entity dedicated to the development of health systems focused on the use of community health workers. He also serves as Senior Medical Advisor to Zanmi Lasante, the name for Partners in Health in Haiti. His work was documented in a film which won two Emmy Awards. Dr. Caldwell earned his MBA With Highest Honors and was named for Academic Distinction from Wake Forest University. He served as the Senior Vice President for Clinical Integration at Novant Health, building the Novant Health Clinically Integrated Network, a value-based platform comprised of over 2800 providers across 26 specialties. In his current role as Senior Vice President for Physician and Market Development at Health Catalyst, he promotes the use of data analytics to promote good health and save lives. His area of expertise rests in technology enabled health care delivery models and value-based care platforms. He continues to see patients and has received over 26 awards for clinical excellence during his 17-year career as a clinician.
The U.S. healthcare system didn’t develop overnight; it’s the culmination of a series of revolutions. The current revolution centers on payment model re-design, with success fueled by the wise use of data. Systems that harness data analytics to solve problems will succeed, while others may disappear.
Though the U.S. provides the best episodic healthcare in the world, our cost of care continues to rise at an unsustainable rate. Something must change. Recent changes to the MSSP are a step in the right direction, but wise use of data is critical for success.
This session will examine why data matters, ways to maximize its power, and our individual roles as change agents.
Senior Vice President, Population Health Management, Health Catalyst
Amy is the Senior Vice President of Population Health Management at Health Catalyst, where she works with clients to support their transition to value-based care using a foundation of data and analytics. She concurrently serves as the Associate Medical Director of Population Health Management at Partners Healthcare in Boston, where she oversees care management and employee health. She practices as a primary care physician at the Brigham and Women’s Hospital, and is on the faculty at Harvard Medical School. Amy has a background in hospital administration at the Brigham and Women’s Hospital and co-founded a start-up in the end-of-life care space. Amy completed a medical degree from Harvard Medical School, an MBA from Harvard Business School, and trained in Internal Medicine at the Brigham and Women’s Hospital.
Chief Executive Officer, CarePort
Few organizations are actively using analytics for population health management (PHM). In this panel, we’ll speak with PHM thought leaders from the ‘innovative outliers’—health systems, payer groups, and other organizations that are leveraging data and analytics in diverse ways to support transformational improvement in care and costs. Discussion may touch on questions such as:
- What is your approach to using data and analytics to stratify the right patients for the right interventions?
- What innovation have you done in the end-of-life care space?
- How is Medicare different? How do you adjust your interventions for this population?
- How do you think about payer-provider partnerships? How about provider-industry partnerships? Where have you seen these work well in the PHM space?
- How have your organizations tackled social determinants of health (SDOH)?
- Have you used machine learning, or seen creative applications of machine learning, in the PHM space?
Vice President, Customer Success, Health Catalyst
Heather Schoonover is the vice president of customer success at Health Catalyst and is responsible for ensuring customer outcomes, including the development of strategies for driving and communicating customer outcomes.
Heather has more than 20 years’ experience in nursing and healthcare. Prior to joining Health Catalyst, Heather was the director of professional practice at PeaceHealth and was responsible for improving patient safety and outcomes, organizational outcomes, leader and staff competency, and the nurse practice environment.
Heather has held adjunct nursing faculty positions and pro tem appointments on the Washington State Nursing Care Quality Assurance Commission, the State regulatory board of nursing.
Heather obtained a Master of Nursing from Washington State University and is board certified by the American Nurses Credentialing Center as a clinical nurse specialist in public and community health. Heather is a Clinical Nurse Specialist Institute Fellow and has been honored to be the recipient of leadership awards from both Sigma Theta Tau, the International Honor Society for Nursing, and the Northwest Organization of Nurse Executives.
U.S. healthcare generates a massive amount of data. How do we effectively use all this data to improve outcomes and decrease costs? Identifying opportunities, implementing interventions, and accurately measuring and sustaining improvements is a daunting challenge. Explore, through the of use cases across a multitude of healthcare organizations, how the science of improvement and analytics can be used to tackle complex problems, saving millions of dollars and improving population health.
Music is a powerful medium. The right blend of lyrical sound can motivate and transform us. But the wrong blend is just noise.
Analytics is much the same. The key instruments of healthcare analytics—data systems, analytics tools, and analytics team members— must be carefully orchestrated to transform an overwhelming data cacophony into a sustained symphony of insight and outcomes improvement.
In this fun session, John draws parallels from the music recording industry in ways that will literally rock your world. The session will resonate with both analysts and executives looking for best practices to move their teams beyond one-hit wonders to consistent top-of-the-chart performers.
Co-founder and President, Professional Services, Health Catalyst
Mr. Burton is a Co-founder and President, Professional Services of Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare’s nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford’s Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.
Healthcare is bogged down with inefficiency, unwarranted variation, overutilization—waste. In this session, Tom Burton, the master of innovative HAS games, will again lead a new, collaborative game illustrating the challenges that typically hold an organization back and why analytics alone won’t overcome them. Working with other participants, you’ll learn principles to accelerate your organization’s journey up the analytics adoption model, supporting massive clinical, financial, and operational improvement in your system and beyond.
Chief Data Scientist, Health Catalyst
A new frontier is expanding AI from artificial intelligence to augmented intelligence. Traditional AI has focus on improving analytics efficiency and effectiveness. Augmented Intelligence is about improving the decision-making ability of healthcare leaders. Our goal is to support leaders in driving systemwide outcomes improvement—do we have more opportunity in readmission or depression, how should we staff the ED on weekends, how long does a nurse manager need to improve safety culture, and so on. There is an opportunity to include AI to assist decision making in new and innovative ways. In this session, you will see specific frameworks and tools to use AI to close the information gap for leaders to drive outcomes improvement.
Chief Data Scientist, Health Catalyst
Wrong conclusions in your analytics can cause waste and disillusionment, not to mention suboptimal outcomes. It can take months or even years to recover. In this interactive session, you’ll walk through scenarios that illustrate how commonly used analytic methods can often lead analysts and leaders to unknowingly draw the wrong conclusions. You’ll be introduced to important strategies and tools to get you back on track. In health and healthcare, change depends on leaders understanding and supporting better approaches.
The Digitized Patient Experience: How Novel Digital Therapeutics (DTx) Data Will Reshape Your Analytics and Remote Patient Care Programs (Panel)
Chief Commercial Officer, Propeller Health
Founder and CEO, Akili Interactive
CEO, Mymee Inc.
Co-founder and President, MedRhythmns, Inc.
Owen is the co-founder and President of MedRhythms Inc, a digital therapeutics company that uses sensors, music, and AI to build evidence-based neurologic interventions to measure and improve walking. He is determined to provide patients across the globe with the services necessary to recover their walking ability and regain their independence. Owen started MedRhythms as an experienced entrepreneur with an MBA degree from Harvard Business School. He also serves as the co-chair of the reimbursement working group at the Digital Therapeutics Alliance.
DTx, defined as software-driven evidence-based therapeutic medical interventions, are used increasingly for conditions not well-addressed by mainstream medicine. These therapies collect information on a new frontier: a patient’s moment-by-moment physiological processes, emotions, behaviors, and environment. How should these highly personalized tools be implemented? How should this flood of data be governed and analyzed? How will the increased information affect the provider’s role? A panel of DTx developers will address these questions and more.
Chief Medical Officer, Diagnostics Information Solutions (DIS) at F. Hoffmann La-Roche Ltd
Okan Ekinci is the Chief Medical Officer for Diagnostics Information Solutions (DIS) at F. Hoffmann La-Roche Ltd in Basel, Switzerland. He is a member of the leadership team of DIS, an organization focused on decision support solutions, powered by aggregated data and advanced analytics, in support of Roche’s personalized healthcare (PHC) strategy. The goal is to redefine how data and analytics can drive patient care and R&D to help ensure the right treatment reaches the right patient.
Okan has 20+ years of experience in the healthcare sector, including 8 years of clinical practice in cardiology. Before joining Roche, he was the Global Head & Vice President of the Healthcare Consulting business at Siemens Healthineers, developing and offering IT-enabled transformation and clinical consulting services. With his team, he introduced data-driven innovative offerings such as Radiology Performance Management Services and 4D Workflow Simulation Services for healthcare institutions. Prior to that, he established the Global Medical Office of Healthineers and served as its first CMO, across imaging, in-vitro diagnostics, and healthcare IT.Okan is an Adjunct Professor of Medicine at University College Dublin, Ireland, holds an MBA from the European School of Management and Technology, Berlin and an MD from the University of Mainz, Germany. He’s an alumnus of Harvard Business School‘s VBHC Value Measurement program.
Knowledge in healthcare is rising at unprecedented speed, soon by a factor of two – in less than a month. Better understanding of disease evolution, new diagnostic tools such as molecular testing and advances in treatment options have shown that this continuous growth of knowledge is the foundation for personalized healthcare.
On the other hand, this growth of knowledge creates also complexity at such a level, that its use for decision making – in both research and clinical care – requires more and more the use of digital tools. Moreover, vast amounts of clinical trial and real-world data is being generated across institutions and geographies that could provide appropriate scale to gain actionable insights for decision support tools.
Prof. Okan Ekinci, Chief Medical Officer for Roche Diagnostics Information Solutions, will provide insights on how life science is evolving to address personalized healthcare, using examples from Roche. He will discuss how data-driven Clinical Decision Support Solutions evolve and help healthcare institutions in their digitization effort to ultimately improve patient outcomes as well as clinician satisfaction – at an increased level of efficiency and quality.
Chief Experience Officer, Spooner Physical Therapy
VP of Innovation and Product Management, WebPT
Russell Olsen joined Phoenix-based WebPT as Vice President of Innovation and Product Management in 2017. He leads category design, product management, user experience, and product discovery—as well as applying disruptive innovation approaches to accelerate growth while solving customer and market problems. Russell brings with him deep experience in healthcare and growth companies and has delivered innovations impacting millions of lives over the course of his 15-year career.
Prior to WebPT, Russell led product teams at other healthcare organizations. His roles included Vice President of Product and Innovation at Phytel, an IBM company, and Offering leader at IBM Watson Health, where he led the creation of provider-led population health tools and the integration of Watson and machine learning into several offering portfolios. At IBM he also led the development and launch of Watson Care Manager, helping care managers improve the lives of chronically ill individuals across the globe. Additionally, he led teams at MDdatacor (now Symphony Technology Group), uncovering new ways to use natural language processing to improve the payer driven quality programs.
Russell graduated from Brigham Young University with a degree in electronics and information technology. He also received a certificate in “Disruptive Strategy” from Harvard Business School in 2017.
Most providers understand the value of happy, loyal patients—especially given that a patient’s attitude toward, and relationship with, his or her provider can significantly impact that patient’s treatment outcome. But, how do providers know if patients are actually happy and loyal?
To better understand and improve their patients’ experience, a multi-clinic physical therapy practice used net promoter score (NPS) tracking. In just one year, NPS insights drove an increase in the number of visits per new patient and boosted their initial evaluation conversion rate.
Michelle Babcock, a physical therapist and Chief Experience Officer at Spooner Physical Therapy, and Russell Olsen, VP of Innovation and Product Management for WebPT, will describe how they implemented NPS to identify unhappy patients early and work with them directly to improve their experience. NPS also enabled two key goals: keeping patients engaged in their care, and understanding and leveraging the data to improve revenue by generating referrals and promoting additional services.
Vice President, Performance Improvement , Assistant Professor, Department of Anesthesiology, The University of Kansas Hospital
Dr. David Wild serves as the Vice President of Performance Improvement at the University of Kansas Health System, based in Kansas City, Kansas. In this role he has responsibility for process, performance, and quality improvement work, the development and deployment of the System’s improvement and management systems, applied analytics, clinical variation reduction programs, and clinical and operational redesign across the inpatient and ambulatory enterprises. Dr. Wild is also a practicing anesthesiologist and Faculty in the Department of Anesthesiology at the University of Kansas Medical Center.
Dr. Wild completed his undergraduate and M.D. degrees at the University of Missouri-Kansas City and his residency training in Anesthesiology at Saint Louis University where he served in multiple operational and leadership roles prior to joining the University of Kansas Health System. He recently completed his MBA at Rockhurst University with an emphasis on business intelligence and analytics. He has served as the President of the Kansas Society of Anesthesiologists and is active at the national level in development of new delivery and alternative payment models for perioperative care.
Physicians drive 75 to 85 percent of all quality and cost decisions, yet reimbursement pressures, competing time pressures, misaligned incentives, and a lack of credible data often make engaging clinicians in improvement work one of the biggest challenges in healthcare. Explore how to spread data to the edges of the organization and engage physicians in leading a continuum of improvement across an entire organization.
The first of its kind in the state of Louisiana, this medically-directed wellness center is addressing the health and wellness needs of its community using improvement tools, analytics, and stakeholder engagement. See how it created a center with physician-guided patient-centered clinical pathways and multidisciplinary teams focused on proper nutrition, appropriate exercise, and minimization of risks, quickly impacting the health of its community.
Director, Waiver Quality Operations University of Texas Medical Branch (UTMB)
Susan Seidensticker has over 20 years of experience in healthcare performance improvement. In her current role as Director, Waiver Quality Operations at UTMB Health, she serves as the program manager for the portfolio of outcome measures that the organization is accountable for under the Texas 1115 Waiver; these 30 measures represent 32 rates covering Adult and Pediatric Primary Care. She is heavily involved in the regulatory and compliance components, as well as the organizational efforts to develop and deploy interventions to work on improving these outcomes. Susan holds a Bachelor of Science in Industrial Engineering from Purdue University, and a Masters of Science in Health Administration Informatics from the University of Maryland University College. She holds active certifications from the National Association of Healthcare Quality (Certified Professional of Healthcare Quality), the American Society of Quality (Six Sigma Black Belt), and the Project Management Institute (Project Management Professional), and has been published in the American Journal of Medicine.
Senior Business Manager Office of the President, The University of Texas Medical Branch at Galveston
Andrew Herndon is a Senior Business Manager for The University of Texas Medical Branch (UTMB) at Galveston, Texas. With work experience in both research and project management, Andrew’s career has taken him to the United States Department of Agriculture and now UTMB. With a strong focus on project management and efficiency, he hopes to better UTMB and Regional Healthcare Partnership (RHP) 2 through meaningful interventions identified through innovative healthcare data analysis.
Andrew joined UTMB in 2014 and began working on Delivery System Reform Incentive Payment (DSRIP) project management and regional anchor report consulting. With exceptional results over the last five years, Andrew is Epic Certified and working towards real time data delivery and intervention support at UTMB for population health initiatives.
Andrew holds a BS in Biomedical Sciences from Texas A&M University and his Masters of Health Administration from The Texas A&M School of Public Health. He is a native Texan and resides in Hitchcock, Texas with his wife Nikki.
Data-driven decision making is crucial for healthcare organizations looking to constantly improve care in a value-based market. Discover how this organization used real-time, actionable data and analytics to measure the effectiveness of its population health improvements. Using analytics, they engaged providers to support breaking down silos, prioritized interventions, and resources, ensured standard work was occurring across multiple clinic locations, and increased pay for performance dollars while improving patient outcomes.
This is the best conference I’ve ever been to in all my years in healthcare…and that’s over 20 years
I can’t imagine a better summit. My brain is buzzing with all these new tools, resources, case studies, and innovative ideas and software. I’ll be back next year, and if next year is as good as this year, you’ll definitely have made a follower for life out of me.
This is by far the best conference I have attended. It was well planned and coordinated. Great job to the team for putting this amazing event together.
Same place, same time next year!! The best conference I’ve attended, fabulous job!
It definitely exceeded my expectations. A lot of conferences I go to, you take a lot information but it doesn’t have a practical application. This is completely different because I feel like I have a lot of information I’m excited about and can apply to my situation.
We talk about value-based care…this is a value-based conference. Considering what other conferences costs, the value I get out of this is tremendous.