Join us at HAS 17 – September 12-14, 2017 in Salt Lake City



Wednesday, September 7
1:35 pm - 2:35 pm

5 - UPMC’s System-Wide Change to Service Lines— Supported by Activity-Based Costing: The Blueprint to Healthcare Improvement Efforts (Case Study)

Paula Lounder

Director, UPMC Payer-Provider Programs

Paula has been with UPMC for 18 years in Finance. The majority of her UPMC career was spent in the Physician Division where her focus was on the accounting of patient receivables in the financial statements, as well as other financial analysis of revenue cycle and business operations. Paula’s current role is in the Payer Provider department, focusing on the development of an enterprise-wide financial framework for service line reporting and analytics. Additionally, Paula is the Finance Lead assigned to the Women’s Health Service Line, which is actively implementing strategies aimed to improve models of care and patient outcomes, enhance patient education and satisfaction, while achieving cost efficiencies.