Join us at HAS 17 – September 12-14, 2017 in Salt Lake City



Wednesday, September 7
2:55 pm - 3:55 pm

11 - Patients Don't Measure Quality Care—They Experience it (Case Study)

Glenn Drayer

Director of Enterprise Business Intelligence, Stanford Hospital & Clinics

Glenn Drayer has been a Business Intelligence professional for nearly 20 years with prior experience as a business analyst, systems auditor and Certified Public Accountant. With experience in healthcare analytics for Payer, public health, registry, and provider organizations, he has lead numerous projects deploying analytics to drive improved patient outcomes, population health surveillance, and efficiency in care delivery.

Currently, Glenn works with senior executives and user stakeholders to define the BI strategy, governance processes, and BI infrastructure to make Stanford Hospital a leader in information analytics for operations, clinical quality, lab operations, and patient experience. He leads the Operations and ETL Development teams supporting daily operations, help desk support, and development functions for Epic Clarity and Stanford’s Enterprise Data Warehouse. Glenn also leads key programs including: development of Executive KPI Dashboard, COO Operations Dashboard, ICD-10 implementation across all reporting and analytical solutions, and development of reporting/analytical capabilities for Lab operations (based on Epic Beaker).