Join us at HAS 17 – September 12-14, 2017 in Salt Lake City



Thursday, September 8
1:25 pm - 2:20 pm

31 - Leading Adaptive Change to Create Value (2 Hour Deep Dive Education Session)

Val Ulstad, MD, MPA, MPH

Chief Engagement Officer, Partners at Cascade Bluff, LLC

Dr. Val Ulstad, Leading Adaptive Change breakout:

Adaptive leadership helps map the territory of human behavior, describing what people do and how they behave in groups. More importantly, it reveals what people exercising leadership can do with some deeper understanding of fear and resistance to change. Adaptive leadership is a set of concepts, practices and language creating elegant clarity that can facilitate others to make progress on their work. This framework applies well to health care where there are complex, refractory problems, perceived scarcities of time and attention, and dramatic, fast-paced change with associated bewildering urgency. Practicing adaptive leadership is a way to intentionally and effectively do what you do anyway every day: deal with the human condition. Applying the fundamentals of adaptive leadership can help you be more effective and purposeful in your leadership work.

Participants will learn how to:

1. Recognize the difference between technical and adaptive work.

2. Thoughtfully analyze stakeholder behavior in order to plan how to make progress.

3. Effectively address resistance in others so progress can be made.

By the end of the session, participants will being to see more clearly and act more intentionally to address the wicked (adaptive) problems that need attention to deliver on the triple aim.