Senior VP, Client Engagement, Health Catalyst
Susan Easton joined Health Catalyst in May 2013 as an Engagement Executive. Susan brings over 30 years of healthcare experience, starting with direct patient care and spending the majority of her career in leadership roles in the areas of quality, safety, patient Experience and healthcare analytics. She has spent the last 20 + years dedicated to improving patient care including the implementation of analytic systems to support performance improvement across the continuum of care. Prior to joining Health Catalyst, Susan was the Executive Director of Quality & Analytics at PeaceHealth, a healthcare system in the Northwest. In that role she was responsible for enterprise wide data warehousing, business intelligence analytics, clinical quality and patient experience. During her 26 years at PeaceHealth Susan had a variety of duties and responsibilities outside her primary director role including overseeing a variety of technical teams: application development team, interface team and database administration team. Additionally she held operational leadership roles managing the peer review process, serving in a variety of roles related to health information management and including administrating several clinics including the opening of a “walk in clinic” in a rural setting. Ms. Easton has an educational background that is both clinical and business related with undergraduate work in nursing and a Masters Degree in Business.
Co-Founder and Executive Vice President, Health Catalyst
Mr. Burton is a co-founder and Executive Vice President of Health Catalyst. His leadership and decades of experience in business intelligence, analytics, and process improvement have helped many care delivery systems significantly improve clinical, operational, and financial outcomes. Mr. Burton was a member of the team that led Intermountain Healthcare's nationally recognized improvements in quality of care delivery and reductions in cost. He has taught courses on the Toyota Production System, Agile Software Development, value-based care, and data system design at various institutes including Intermountain Healthcare’s Institute for Health Care Delivery Research and Stanford's Clinical Effectiveness Leadership Training. He has also given presentations at the Healthcare Analytics Summit and HIMSS. Mr. Burton holds an MBA and a BS in Computer Science from BYU.
22 - Outcomes Improvement Governance: The Quest to Achieve More With Less
Susan Easton (Senior VP, Client Engagement, Health Catalyst), Thomas D. Burton (Co-Founder and Executive Vice President, Health Catalyst)
Participate in the world premier game playing experience of Governance Quest. Design your strategy and barter for resources in this medieval quest to obtain wealth, magical power and fame. This interactive session will highlight four best practice principles for effective governance. As you play the game you will learn how to:
- Engage the right people to govern outcomes improvement and analytics
- Understand improvement opportunities and the associated resources and analytics required to achieve them
- Align incentives and balance organizational polarities
- Optimally allocate scarce resources to the highest yield improvement initiatives
Come away with increased knowledge of how well designed and executed governance significantly accelerates the breadth and depth of outcomes improvement