Join us at HAS 17 – September 12-14, 2017 in Salt Lake City

Bobbi Brown

Senior Vice President, Financial Engagement, Health Catalyst

Ms. Brown brings more than thirty years of healthcare financial experience to Health Catalyst. Prior to Health Catalyst, she was Vice President of Financial Planning and Performance for Kaiser Permanente, Northern California and Vice President of Financial Planning and Operations for Sutter Health. Previously, she worked for Intermountain Health Care, in financial planning and analysis. At Intermountain Health Care, she partnered with clinical teams to analyze and measure financial impact of the clinical programs. Ms. Brown holds a Masters in Business from Thunderbird School of Global Management and a BA in Spanish and Education from College Misericordia.

Leslie Falk, MBA, RN, PMP

Senior VP of Customer Success, Health Catalyst

Leslie Falk joined Health Catalyst in September, 2012, as Vice President, Executive Engagement. She currently heads up the Customer Success team, working with health systems to help them measure and document their outcomes improvement successes and Return -on-Investment (ROI). Leslie is also a Registered Nurse. Prior to joining Health Catalyst, Leslie worked for Hewlett-Packard in sales, support, and marketing roles. She also worked for Kaiser Permanente as their first Biomedical Engineer in the Northern Region and helped launch the first Pediatric ICU in the state of Nevada. Leslie holds a Masters in Business Administration, Masters in Community Counseling, and a Bachelor of Science Degree in Engineering. Leslie has also earned certifications as a Project Management Professional (PMP), Green Belt Lean, and Information Privacy Professional (CIPP, CIPP/IT).

Terri Brown, MSN, RN, CPN

Clinical Specialist, Quality & Safety, Texas Children’s Hospital

Terri L. Brown MSN, RN, CPN is a clinical specialist in the Quality & Safety department at Texas Children’s Hospital. The Center has produced and mentored physicians and staff to develop more than 75 evidence-based guidelines and summaries, with clinical decision support tools embedded within the electronic medical record. She was also co-creator of an Evidence-Based Practice Scholars Program, the precursor to the Evidence-Based Outcomes Center, focused on nursing and ancillary staff skill development to support policy and practice changes, producing an additional 75 evidence-based summaries. She has functioned as the clinical director of a quality improvement implementation program focused on improving population health in children with specific medical conditions. Team members design and support data tools to provide clinician team members with near-real time data from the electronic data warehouse for quality aims. Significant gains have been made in length of stay, admission rates, and resource utilization through standardization and implementation of evidence-based best practices with point of care clinical decision support. Terri is a certified pediatric nurse with more than 30 years’ experience in emergency nursing and pediatric acute care. She is a contributing editor to Wong’s Clinical Manual of Pediatric Nursing, and contributing author to Wong’s Nursing Care of Infants and Children and Wong's Essentials of Pediatric Nursing and also a co-creator of the Evidence-Based Practice Environment model.

34 - How to Measure and Get an ROI out of your Outcomes Improvement Projects (Education Session)

Bobbi Brown (Senior Vice President, Financial Engagement, Health Catalyst), Leslie Falk, MBA, RN, PMP (Senior VP of Customer Success, Health Catalyst), Terri Brown, MSN, RN, CPN (Clinical Specialist, Quality & Safety, Texas Children’s Hospital)

Session Overview

A cultural divide exists between clinicians and the finance department, and nowhere is this more apparent than when trying to measure ROI on improvement projects. But it doesn’t have to be that way. This session will explore steps healthcare organizations can take to establish a framework that enables communication among multidisciplinary teams, including finance, and provides guidance to make investments that enhance quality while lowering costs. This session will also feature real-world ROI exercises and case studies